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Are the prices person or per room?Prices are per person in a double occupancy room.
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Do trip schedules or activities ever change afte booking?Yes. We try to stay as close to the itinerary as possible but everything on the trip is subject to change due to weather and local factors.
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What do I do if I want to explore on my own?Each trip has built-in free time allowing you to do your own thing. We understand that travelers have their own bucket list. We give you the freedom to cross items off as you see fit.
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What if I don't have anyone to go with?Stella Travel will give you the occasion to explore a new place with people of similar interest who are passionate about travel. After the trip you will a list of new friends.
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What if I don't want a roommate?That is fine, all of our trips come with a single room supplement option.
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Who do I contact regarding specific questions about itinerary or anything else?Send an email at contactus@stellatravelllc.com
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What is the cancellation policy?All booking cancellations must be in writing and shall only be effective upon acknowledged receipt by STELLA TRAVEL, LLC. Deposits are 100% non-refundable. All cancellations must be submitted via email and please include any roommates in your cancellation email. Cancellations cannot be made over the phone. There can be no name changes or transfers of any kind. If you are a “no-show,” your reservation shall be considered canceled and a refund will not be granted. Late payments are subject to cancellation. No Refunds will be issued for NO Shows regardless of transportation issues due to illness, death, canceled or delayed flights and/or problems with any other means of transportation.
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Are flights included?You are responsible for booking your own flight to every destination. Even though our trips don't include international/national flights to and from the start/end cities, we do offer transportation, accommodations, most meals, all activities listed on the itinerary and more. Airfare is not included for a few reasons: Flexibility: Looking to extend your trip by a couple of days or weeks before your trip begins or even stay longer after it ends? Choice: I want the choice to be yours, whether you want to search the internet to compare the lowest rate ot even book a first flight airfare it is up to you. With flights not included with fixed arrival and departure dates, you have the option to do it your way. You will be informed of the start and end dates of your trip making it easy for you to book your flight on your own or with us.
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